Customer Service

The RWW Group Difference

At RWW Group, customer service isn’t just a department—it’s the foundation of everything we do. We go beyond supplying uniforms and safety gear; we are committed to being your trusted, single-source partner, delivering efficiency, reliability, and exceptional support at every step.

Why RWW Group Stands Above the Rest

  • One-Stop Shop for Uniform & Safety Needs—With our vast range of products and services, we simplify procurement, reduce administrative soft costs, and strengthen your business’s safety compliance.
  • Industry-Leading Live Order Tracking—Stay informed with our real-time, 9-step tracking system, which provides updates every 10 minutes to ensure full transparency on your order status.
  • Proactive Inventory Management – Our dedicated team continuously monitors stock levels, providing back-order updates within 24 hours of order placement. We work proactively with suppliers to offer alternative product solutions or the option to secure stock on backorder.
  • Unmatched Communication & Support—We believe communication is our superpower, and quality delivery is our word. Our team is committed to fast response times, clear updates, and personalised service to ensure your business operates without delays.

With efficiency, transparency, and reliability at our core, RWW Group delivers a customer service experience that sets us apart from the competition. This allows you to focus on what matters most: keeping your workforce safe and your business running smoothly.

Experience the RWW Group difference. Contact us today for a service that puts your needs first.

Contact Our Sales Team Today.

Have a question or need a quote? Our Sales Team is here to assist you with all your Safety Workwear, Corporate Workwear, and PPE supply needs. Submit your enquiry today, and we'll provide you with tailored solutions to ensure your workforce is equipped with the best quality gear. Let's work together to keep your team safe and professional.

Acknowledgement of Country

RWW Group would like to acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.